Excel Luxury Transportation LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our limo and party bus transportation services.
If you have any questions, please contact us:
Email: info@exceluxurytransportation.com
Phone: 786-751-4442
1. Information We Collect
a. Personal Information
We may collect the following personal information when you book a service, fill out a form, or contact us:
- Name
- Email address
- Phone number
- Pickup and drop-off locations
- Date and time of service
- Payment details (processed securely through third-party providers)
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Cookies and tracking data
2. How We Use Your Information
We use the collected information to:
- Provide and manage transportation services
- Confirm and manage bookings
- Process payments
- Communicate with you regarding your reservation
- Improve our website and customer experience
- Send marketing or promotional messages (you may opt out at any time)
- Respond to customer inquiries and support requests
- Ensure safety, compliance, and fraud prevention
3. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Payment processors (for secure transactions)
- Drivers assigned to your ride
- Service providers assisting with website hosting, marketing, or analytics
- Legal authorities if required to comply with laws, regulations, or legal process
All third parties are required to protect your information and use it only for the purpose we provide it.
4. Cookies and Tracking Technologies
We may use cookies, tracking pixels, and similar technologies to:
- Improve website performance
- Analyze user behavior
- Personalize your browsing experience
You can disable cookies in your browser settings, though some website features may not function properly.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
While we strive to protect your data, no online transmission is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access information we hold about you
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing emails or messages
- Restrict certain data processing
To exercise your rights, email us at info@exceluxurytransportation.com.
7. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for the privacy practices of these external sites.
8. Children’s Privacy
Our services are not directed to children under 13.
We do not knowingly collect information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us:
Excel Luxury Transportation LLC
Email: info@exceluxurytransportation.com
Phone: 786-751-4442